FAQs

E.W. Services LLC

  • What type of vehicle will I be riding in?

    Our service exclusively uses a luxury 2025 Cadillac CT5 for all reservations. This vehicle provides exceptional comfort, a hushed interior, and an upscale black car experience, making it ideal for airport transfers and business travel.
  • How many passengers can the Cadillac CT5 accommodate?

    The Cadillac CT5 offers comfortable seating for up to three passengers. This makes it an excellent choice for individual travelers, business executives, or small groups.
  • How much luggage can the Cadillac CT5 hold?

    The trunk of the Cadillac CT5 typically accommodates two to three standard-sized suitcases along with smaller carry-on items. For travel involving larger luggage, please inform us in advance to ensure proper arrangements.
  • Do you offer airport pickup and drop off services?

    We provide round-the-clock airport transportation services. This includes curbside pickup and, upon request, meet-and-greet service within the terminal.
  • How do I book a ride?

    Reservations for our chauffeur service can be made through our website, over the phone, or via email. We recommend booking in advance to ensure vehicle availability.
  • Are your executive chauffeurs professionally trained?

    Indeed, all of our executive chauffeurs are fully licensed, have undergone background checks, and are trained in professional conduct, defensive driving techniques, and maintaining client confidentiality.
  • Do you track flight arrivals for airport pickups?

    We continuously monitor all incoming flights in real-time. This allows us to automatically adjust pickup times to accommodate any delays or early arrivals.
  • Is Wi-Fi or charging available in the vehicle?

    The 2025 Cadillac CT5 is equipped with USB charging ports for your convenience. Wi-Fi service is also available upon request to support the needs of our business travelers.
  • Can I request multiple stops or hourly service?

    Certainly. We offer point-to-point transportation, multi-stop itineraries, and hourly chauffeur services to accommodate corporate meetings, events, or personal travel needs.
  • What is your cancellation policy?

    Cancellations made within the specified timeframe (generally 12 to 24 hours before scheduled pickup) are not subject to any fees. However, late cancellations or no-shows may result in a charge for the full fare.